ATechGlobal understands that
any and all customer information and privacy will be respected.
Therefore, all client and customer information will be kept at the
strictest confidentiality. No information will be shared or sold
to anyone at any cost with "no exceptions"!
Free shipping is offered on
orders of $100.00 or more. Free shipping is offered for UPS Ground
packages only to the Continental U.S but excluded to Puerto Rico,
Hawaii, Alaska APO and FPO.
All shipping and insurance
cost will be charged to customers unless free shiping is available.
Please choose your shipping
method carefully in other than UPS Ground
All orders are shipped on the
"next business day" upon receiving of orders. All orders
are shipped UPS ground unless otherwise states. Depending on the
distance from ATechGlobal UPS ground packages are delivered in 1-7
Due to restrictions, requirements
and shipping methods international rates and delivery time cannot
be quoted accurately. All international rates will be notified by
Note: Actual credit card holders'
ID is required to be scanned and emailed or faxed with credit card
In the event your Next Day,
2nd Day, 3 Day or Ground package(s) is/are delayed or lost please
notify us by E-mail, fax or phone immediately. Note: Only Next Day,
2nd Day, 3 Day packages (but excluding international shipments)
can be filed for delayed claims. ATechGlobal will investigate and
file claimed with carriers once we are notified of the problem.
If your package(s) and merchandise
was/were damaged due to shipping carrier, please notify the delivery
carrier immediately upon arrival. Then, notify an ATechGlobal.com
agent immediately by E-mail, fax or phone. An intial claim will
be filed on your behalf. Note: Merchandise (hardware) has a protective
foaming in its original packaging, which is up to normal shipping
standards. So, if the package has no sustainable damage then the
merchandise in the packaging should be fine. We insist you inspect
your merchandise carefully upon reciept and notify us immediately
of any problems.
ATechGlobal is to be notified
by E-mail, fax or phone (in regards to any and all types of returns)
within 15 days of receipt of merchandise. All returns required a
RA#, which is only appointed by no other than an authorized ATechGlobal
agent. All RA#'s will be E-mailed to customer. All returns will
require the RA# to be placed in the unaltered manufacture's box
with a copy of the original invoice.
"Please check carefully
before placing your order(s). Customers are responsible for ordering
the correct format of player(s) and disc(s)."
ATechGlobal does not authorize any non-defective returns.
Only exchanges will be authorized with a 15% restocking fee less
shipping, to and from customer. All accessories and packaging must
be in its' original condition. Any exchange is due to inspection
before reshipping of new merchandising.